Refund policy

Return & Refund Policy
We value our customers and aim to provide high-quality products. If you are not fully satisfied with your purchase, we’re here to help.

Eligibility for Returns
Products are eligible for return within 15 days of delivery only if the item is damaged.

The product must be unused, in its original condition, and in the original packaging.

Proof of purchase (order number or receipt) is required.

Damaged Products
If you receive a damaged or defective product, please contact us within 15 days of receiving your order.

Share clear photos or videos showing the damage.

Once verified, we will proceed with a refund or replacement.

Non-Returnable Items
Products that are not damaged.

Items returned after 15 days from the delivery date.

Products damaged due to misuse, negligence, or normal wear and tear.

Refund Process
After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Exchange Policy
Exchanges are available only for damaged products, subject to stock availability.

Return Shipping
Customers may be responsible for return shipping costs unless the product was damaged or incorrect.

Contact Us
For return or refund requests, please contact us with your order details:

Email: pehnaan@gmail.com